Ron Colmenar, General manager of SEEMI Inc.,the exclusive distributor of Phiten in the Philippines |
They started selling Phiten online two years ago and according to Colmenar, they have had their share of success and failures with it. One important thing that he has learned from those is that online selling is very from on-floor sales particularly when it comes to coming up with promos aimed at enticing customers. “Merely putting a 70% off banner not work online”, he said. But because the Internet has become a medium for social interaction, he advised that it can be used to reach out to their people in a more personal level and attract potential new clients and gain the loyalty of old ones. “We have to engage them, they have to involved in the brand and the promo”, he added.
As an example of engaging the clients, one such promo that he has considered pursuing is a sort or Design Your own Phiten contest in which the winning contestant will get the privilege of having their design produced and named after them. This according to him should get more involvement from the customers not merely as buyers by also as contributors to the brand. They could also solicit the ideas of their clients regarding how they can improve their products through various online interaction media. “The best input we can have after all are those that come from the actual users”, he added.
Necklaces are some of the most popular items in the Phiten line |
There are numerous Phiten bracelets to choose from in their online store. Visit www.phitenphil.com to buy Phiten items online safely and securely. |
The proprietary technology behind Phiten products, the Phild Process |
Colmenar said the Phiten team are cooking up very exciting online promos that Phitenatics can look out for. He urged consumers to visit www.phitenphil.com for all product listings, description and prices. He also urged them to like their Facebook Page www.facebook.com/phitenphilippines & be a follower of their Twitter page Phiten_Phil for exciting promos and contest.
Visit a Phiten store just like this in Rustans Shangrila mall and you might run into these friendly, helpful and very knowledgeable sales staff |
By Paolo Angelo Florenda
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